What Do I Do It When I Have To Special Order Embroidery Thread For A Customer?
by The Embroidery Coach · Filed Under: Apparel Decoration · Embroidery Application
What Do I Do It When I Have To Special Order Embroidery Thread For A Customer? How do I handle this type of situation?
If a customer is looking for a special color that you do not carry and know that you will not be using this thread for any other order, charge an additional 20% and require that he pay the entire thread bill. Figure out how much thread you will need for that order and charge accordingly. Do not forget to charge for the freight.
How Do I Know How Much Embroidery Thread I Will Need?
There are 7 yards of thread per 1,000 stitches of embroidery. There are 5,000 yards of thread on a cone of embroidery thread. Figure what portion of your design you will be embroidering in that color. Figure approximately what the stitch count for that area or color will be. This can be found in most of the software programs.
Figure out how many yards of thread you will need for that embroidery. Multiply that by however many pieces or embroideries you will have finished. This will give you the total yardage in thread in the color that you will need for the entire job. Divice that figure by 5000 and this will give you the amount of cones you will need to purchase.
If you have an oder for 200 peices and your custom embroidery design is 10,000 stitches, but the special color that you need will be 30% of the logo, you will need enough thread for 3,000 stitches times 200 pieces. This is a total of 7 yards times 3 for 3,000 stitches. This equals 21 yards of thread per special color for each embroidery. 21 yards of thread times 200 pieces equals 4,200 yards of thread.
As you can see, this is not even one cone of thread, but it would be very impractical to order 1 cone of thread for your machine especially if you have a multi-head embroidery machine. Not too many people would run an order of shirts on a single head machine. This is definetley a multi-head embroidery machine order.
There are a couple of ways that you can handle this. You can order smaller cones of thread, keeping in mind, they only hold 1,000 yards of thread each, or you could order enough cones of thread to fill at least 1/3 of the total of machine heads and wind the remainder on empty cones. If you have a 6 head machine you could order 2 cones of thread and wind the other thread on 4 cones. If you have a 12 head machine, you could order 4 cones and wind the remainder on empty cones.
There are cone winders and bobbin winders on the market today. The cone winders are very expensive, but the bobbin winders are very reasonable. I wind my cones on an old industrial machine that I have on the bobbin winder. It you study the situation, you can rig up your own system to do this. It is not hard, but will save you a lot of money and time if you need some extra thread to finish filling in an order.
I hope that this tip has helped you. Let me know if you have you have had a similar situation and how you handled it. I would really appreciate it and so would other embroiderers out there in embroidery land.
Joyce Jagger
The Embroidery Coach
12 Responses to “What Do I Do It When I Have To Special Order Embroidery Thread For A Customer?”
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Joyce Jagger, The Embroidery Coach with 30 years experience in the embroidery industry is the creator of several embroidery training courses such as Embroidery Tips and More, How to Price Embroidery and currently holding an Embroidery Webinar once each month. Joyce helps aspiring and struggling embroidery business owners find the right fit for their skills and passions. |
I really face such problems sometimes, and what I normally do is to have the pantone colors and the clients pay for ordering them.
IF extra cost incurs and it is difficult to pay, I choose a colour that is near the specified colour.
Thank you for the tip, and I hope to apply it in my industry.
Hi Joyce,
Thank you this is,this is very important to me as I have a 4head and have been in this position before now that I have experienced people around me to ask it will make my business much more profitable and a time saver when I have every thing in place.
I have industrial machine so I’m going to have a good look at it and try and set up a cone winder to do this because it will be another cost factor so I don’t have to buy so much cotton specially if it isn’t a big job but still being able to satisfy the customer.
Well I hope this has helped others in our industry I am a one person trying to do all hats and it is not easy so all the help is much appreicated.
I live in aussie and I’m a kiwi and I love what I do.
Regards
Caroline
Thank you Doris for sharing your tip with us. Having the pantone color chart handy is very helpful.
I also created my own thread color card. I never showed the full color card from the thread manufacturer. I just showed the colors that I carried and most of the time, the customers were happy with that, but sometimes it does not work. If they have a specific color that they just have to have, well, they pay!!
Hi Caroline,
I have wound many, many cones of thread in my time. This is such a huge money saver when you only need a small amount of thread for a job and you do not have enough cones for every head. This was a common practice in my shop. With all of the heads that I had, over 30, it was impossible to keep 30 cones of thread in every color stock all of the time.
It is so good to hear from you in Australia.
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